For questions about your commission, shipping, sizing, or anything else, reach us directly by email. Every inquiry is handled personally.
We typically respond within one business day.
Once your order is confirmed, Jesse Sky will be in touch within 48 hours to review your order details and begin the design process. Production takes approximately four weeks from the start of casting.
If you are unsure of your size, any professional jeweler or jewelry shop can measure you in minutes at no charge.
Adjustments to birth data, initials, or other details may be made before casting begins. Once metal has been cast, changes may not be possible. Please reach out as soon as possible if you need to make a correction.
All SkySignet rings ship fully insured. Tracking information will be provided when your ring is dispatched. We ship within the United States. For international inquiries, contact us before ordering.
Because every ring is made to order, we do not accept returns. If your ring arrives damaged or defective, please contact us within 7 days of receipt and we will make it right. See our Terms of Service for full details.
Lotus Research & Design, LLC · Boulder, Colorado